Customer service that makes or breaks

Customer service that makes or breaks

My friend and I were sitting down for coffee to catch up after all my recent adventures and we started talking about my bus trips and customer service. I had a really bad experience with Bolt Bus and the customer service made it worse. She countered my story with a...

Airline service

Why do I prefer Asian or European Airlines over domestic when flying overseas? I love the service and the amenities so much more on Airlines outside the U.S. Flying coach is like flying in business class except for maybe a few inches of leg room. You get foot rests,...