Customer service that makes or breaks

Customer service that makes or breaks

My friend and I were sitting down for coffee to catch up after all my recent adventures and we started talking about my bus trips and customer service. I had a really bad experience with Bolt Bus and the customer service made it worse. She countered my story with a...

F*ing 21st Century

Warning, this may be considered a rant but it could also be considered an etiquette lesson to people of all ages. Why I hate living in the 21st Century: Wherever you go someone is on the phone. You don’t want to be part of the conversation, but you can’t...